Privacy Policy

Landlord Compliance London ("we", "us", "our") provides landlord safety certification and compliance services across London. This policy explains how we handle the personal information you share with us.

If you have any questions about this policy, contact us at landlordcompliancelondon@gmail.com or 07426 409342.

When you request a quote, book a service or contact us, we may collect your name, email address, phone number, property address or postcode, and details of the service you require.

We may also collect limited technical information (such as your device and browser type) to keep our website secure and working correctly.

We use your information to respond to enquiries, provide quotes, schedule and carry out appointments, issue certificates, process payments, and send service-related reminders such as certificate renewals.

We will only use your details for the purpose you provided them and will not sell your data to third parties.

We process your data to take steps at your request before entering into a contract, to perform our services, to comply with our legal obligations, and where we have a legitimate interest in operating and improving our business.

We may share your information with the accredited engineers carrying out your work, and with trusted service providers who help us operate (for example, payment processors and certificate-lodging bodies). We require all such parties to protect your data.

We may also disclose information where required by law or to protect our legal rights.

We keep your information for as long as necessary to provide our services and to meet our legal and regulatory obligations — for example, gas safety records are retained for at least two years.

Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal data, and to object to certain processing. To exercise any of these rights, contact us using the details below.

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Our website uses essential cookies needed for it to function. We may also use privacy-friendly analytics (such as Google Analytics) to understand how visitors use our site, so we can improve it — these tools do not identify you personally and any data is aggregated.

Landlord Compliance London Ltd (company number 15900987), registered office: 100 Barbirolli Square, Manchester, M2 3BD.

For any privacy questions or requests, email landlordcompliancelondon@gmail.com or call 07426 409342.